Change Management: A Case Study
Our work with a public agency showcases LRI’s ability to design and orchestrate change for our clients, resulting in significant improvements in performance. The client, which wishes to remain anonymous, provides a multitude of services to the state of California.
Sacramento Municipal Utility District (SMUD)
We work with many publicly elected boards, helping them gain clarity about their governance role so that they can manage decisions well. A good example is the Sacramento Municipal Utility District. A focal point of our work is defining in writing the SMUD Board's role.
WETA Case Study
As the $55 million public radio and television broadcasting company serving the nation's capital, WETA has enjoyed national acclaim for its quality productions - including "Washington Week," "The News Hour with Jim Lehrer" and Ken Burns' "Baseball" - during its 50-year history. In recent years, however, competition has seriously eroded WETA's 130,000-plus membership base and sent earnings on a roller coaster ride, dipping into the red for two of the past three fiscal years.
Sacramento Natural Foods Co-op Case Study
In the years since it was founded in 1973, the Sacramento Natural Foods Co-op has blossomed into a $15 million business. With 7,000 member/owners, it is the second largest single-store grocery cooperative in the nation in terms of sales and volume.
HSBC Bank Case Study
During a speaking tour in 2000, Eric Douglas was signing books at a Barnes & Nobles in New York City when a slender woman approached and asked whether he might autograph a copy of Straight Talk for her husband. "He's in banking," the woman said. "I think he might enjoy your message."