Client Member Area

Conflict Resolution Workshop

This Conflict Resolution Workshop teaches leaders and managers productive conflict resolution – before it creates pain and expense for the organization. You’ll gain insight into the dynamics of conflict resolution and how to use Straight Talk® to break the conflict cycle. Using case studies, you’ll discover the most effective strategies for resolving conflicts quickly.

Participants learn:

  • The productive value of conflict
  • How to minimize inter-personal conflict
  • The importance of addressing conflicts early on
  • How to identify assumptions
  • How to defuse personal tensions by focusing on assumptions
  • How to resolve conflicts productively using the “chain of resolution”

Audience:
Leaders, managers, work groups and teams

Length of workshop:
2-4 hours

Materials provided:
Workbook, password access to online tools

WETA

I would encourage any CEO to go through this process with LRI. In a very short time, we were able to clarify our expectations and unify the staff around common goals.  Now, we have consensus about the next steps we need to take and performance metrics that will let us know when we reach our goals. We’ve really moved forward as an organization.

HSBC Bank

For the past 18 months, LRI has helped our executive team, including our chairman, build and enhance its communication skills, gain agreements around key strategic questions, and pull away at the fabric surrounding various internal conflicts and resolve them in constructive ways.

California School Employees Association

“LRI’s coaching for one of our managers was a resounding success. There’s been marked progress in her collaborative approach, more profound insight into her role as a supervisor, and an enhanced level of commitment. LRI’s coach was a harmonious match for our organization. Her approach to coaching, her techniques, and general demeanor aligned seamlessly with our organizational culture.” – Keith Pace, California School Employees Association

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