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Straight Talk® is a suite of communication tools that raise the quality of communication for both people and teams. Our experts develop customized Straight Talk® communication workshops for any organization. Workshops can be crafted to focus on communication styles, managing decisions, or resolving conflicts.

Take this 5-minute communication survey to discover your Straight Talk® communication style!

Communication Tools:

• Effective Business Communication - There are eight external dimensions of business communication. Effective business communication involves leveraging the same “message box” to communicate with most of these external groups.
• Four Effective Communication Skills - The art of communication is a learned skill. This tool describes four effective communication skills that will help leaders communicate authentically.
• The Circle of Assumptions - The Circle of Assumptions teaches us an orderly way to think about problems, starting with data and building toward conclusions.
• Conflict Resolution - A Quick Route to Resolving Conflicts - This tool describes a process for resolving conflicts, both organizational and personal. Both individuals and groups can use this tool.
• Ground Rules for Productive Conversations - Ground rules are the foundation of productive conversations. We recommend that every team adopt ground rules similar to these to ensure productive conversations.
• Group Consensus - This tool helps leaders reach group consensus. It gives the leader an easy way to gauge the level of support for a particular option or proposal, thus paving the way for consensus.
• Group Icebreakers - These are some favorite “group icebreakers” to help teams and groups get into a relaxed and open frame of mind for discussing important issues.
• Inner Scripts - Leaders can use this tool to help people express their underlying conflicts and resolve them without triggering defensive responses.
• Tough Business Conversations - The CEO of a retail chain wanted his leadership team to learn how to have tough business conversations. He asked me to design a three-hour team-building workshop.
• The Four Types of Intent - This tool describes each of the four types of intent in detail and provides useful tips for people who want to display positive intent.
• Developing Your Message Box - A useful way of thinking about communication is the “message box.” It contains one to three key messages that drive all your communications.